Mits Tech — Enterprise Software Development, Cloud, AI and Managed IT
Services in Bengaluru
AI, Put to Work
Production-grade AI built on your data, wired into the way you actually work.
Managed IT Services
Secure, reliable technology that turns your stack into a competitive advantage.
Cloud Done Right
Zero-downtime migrations and architectures that scale with your business.
Security First
Proactive protection and audit-ready compliance at every layer of your stack.
Software Development
Custom web, mobile, and enterprise applications engineered with modern, clean architecture - built to scale, easy to maintain, and shipped fast with battle-tested CI/CD pipelines.
Data Analytics & BI
Turn raw data into confident decisions with real-time dashboards, clean data pipelines, and reporting tailored to the way your business actually works.
From regulated banks to high-growth SaaS platforms, engineering teams choose Mits when the system has to work on its worst day.
Google CloudKubernetesDockerGitHubGitLabCloudflareNVIDIAMongoDBSnowflakeDatabricksDatadogTerraformRedisGrafanaElasticPostgreSQLKafkaPrometheusAnsibleJenkinsAtlassianVercelNetlifyReactPythonNode.js
Every platform above is in production on client systems we build and operate.
Who we are
An engineering partner, built the way we wished ours had been.
Mits began in 2013 with three engineers and one conviction: most technology projects fail for organisational reasons long before they fail for technical ones. Requirements are gathered from the people who describe the process rather than the people who perform it. Scope is agreed before anyone has learned enough to agree on it. And the team that wins the pitch is rarely the team that writes the code.
We built the company to remove those failure modes. Senior engineers own outcomes from discovery through production. The people in the pitch are the people on the project. And we ship in thin, reversible slices so that value arrives while there is still time to change direction. Thirteen years later that model has delivered more than 500 projects for over 250 enterprise clients, and it remains the reason most of our work comes from clients we already have.
Bengaluru headquarters
IndiQube Alpha, Outer Ring Road, Bellandur — delivering to clients
across India, EMEA and North America.
Our mission
To make enterprise technology dependable, comprehensible and genuinely owned by the organisations that depend on it — never rented back to them through lock-in.
Our vision
A market where engineering partners are measured on the business outcomes they produce and the systems they leave behind, not on the headcount they bill.
Leadership philosophy
Small, senior, accountable teams. The architect who designs your system reviews its code. Escalation reaches a decision-maker inside one hop, not one week.
Innovation culture
Every engineer gets dedicated time for applied research, and every new technique must prove itself on an internal system before it is proposed to a client.
Delivery commitment
Fixed teams, published SLAs, weekly demos and a working increment every sprint. If a date is at risk you hear it from us before it becomes visible to you.
Ownership by default
Full source code, infrastructure definitions, documentation and IP transfer on every engagement. Our retention comes from results, never from dependency.
Why choose Mits
Eight reasons engineering leaders keep us on the shortlist.
Selecting an engineering partner is a risk decision more than a
procurement one. These are the specific commitments we make, and the
ones our clients tell us actually made the difference.
Our teams have shipped in regulated banking, clinical healthcare, high-volume retail and industrial manufacturing. We arrive knowing what a settlement window, an HL7 message or an OEE calculation is — so discovery starts at the interesting questions.
We size the architecture to the next order of magnitude, not the current load, and we document what would need to change beyond it. No premature distribution, and no ceiling you discover during a launch.
Two-week sprints, a working increment every sprint, and a weekly demo you attend. Burn-up charts, DORA metrics and scope changes are visible in a shared dashboard, not summarised in a status email.
Threat modelling in design, secrets management and dependency scanning in the pipeline, and penetration testing before launch. Security is a workstream on day one, not a remediation project after the first audit.
Infrastructure as code, immutable environments, autoscaling and progressive delivery on AWS, Azure or Google Cloud — with FinOps tagging from the first resource so cost never becomes a mystery.
We use AI across our own delivery — code review, test generation, documentation, migration analysis — under human review. It is why our estimates have compressed without our quality bar moving.
A shared board, a shared repository and a named delivery lead reachable on your channel. Weekly written status, monthly steering, and bad news delivered early — the only kind worth having.
Most clients stay past year one because the system keeps improving. 24/7 monitoring, a 15-minute critical response SLA, and a monthly service review with numbers rather than reassurance.
Services
Fifteen practices. One accountable engineering partner.
A platform build usually needs architecture, cloud, QA and security working as one team — not four vendors on four contracts. Pick the practice closest to your problem and we will tell you which others it really depends on.
Point at a practice — the ones it shares tooling with will light up.
Each practice has a full breakdown — the business problems it
solves, what is in the box, the technologies involved, what you
receive and the outcomes we hold ourselves to.
We already know what your worst Monday looks like.
Sector 01
Banking & Financial Services
Core systems that cannot fail, regulators who expect evidence, and challengers shipping features monthly. We modernise incrementally around a running business — never with a big-bang cutover on a Sunday night.
Where it hurts
Core banking platforms too critical to change and too old to extend
Regulatory reporting assembled manually under deadline pressure
Fraud detection tuned so conservatively that genuine customers are declined
Onboarding journeys that lose applicants at the KYC step
What we build
API layers over core systems so digital channels evolve independently
Real-time payment, reconciliation and settlement pipelines
ML fraud and AML models with explainability for regulator review
Digital onboarding with automated KYC, document capture and verification
Audit-complete event sourcing on every financial state change
Clinical systems carry a duty of care that ordinary software does not. We build for interoperability, privacy and availability first, so clinicians get the information they need without the record leaving the boundary it should stay inside.
Where it hurts
Patient data fragmented across systems that do not speak to each other
Clinicians spending more time on documentation than on patients
HIPAA and regional privacy obligations evidenced manually
Legacy interfaces that break whenever a supplier upgrades
What we build
HL7 FHIR interoperability layers and clinical data exchange
Ambient documentation and coding assistance with clinician review
Patient portals, telehealth and remote-monitoring platforms
Consent management with complete access audit trails
Predictive models for readmission risk and capacity planning
Underwriting and claims are document-heavy, rules-heavy and latency-sensitive — precisely the shape of problem where intelligent automation earns its keep, provided every decision remains explainable.
Where it hurts
Claims cycle times driven by manual document handling
Underwriting rules embedded in code no current employee wrote
Fraud detection dependent on individual adjuster experience
Policy administration systems that make new products slow to launch
What we build
Intelligent document processing for FNOL, claims and submissions
Retail platforms are judged on their worst day of the year. We architect for peak, instrument the funnel properly, and make inventory accurate enough that promises made at checkout are kept in the warehouse.
Where it hurts
Peak-season traffic causing checkout failures at the worst possible moment
Inventory accuracy gaps producing oversells and refunds
Disconnected online and in-store experiences
Personalisation limited to what the platform vendor ships
What we build
Composable commerce with headless storefronts and edge caching
Real-time inventory and order orchestration across channels
Recommendation, search relevance and pricing intelligence models
Unified customer profiles spanning online, store and support
Load-tested peak readiness with autoscaling and graceful degradation
The value on a factory floor is in the gap between what the machines know and what the planning system believes. We close that gap with edge data collection, OT/IT integration and models that predict failure before it stops a line.
Where it hurts
Machine data trapped in equipment that never reaches planning systems
Unplanned downtime discovered only when a line stops
Quality inspection dependent on manual sampling
ERP production plans disconnected from actual shop-floor capacity
What we build
Industrial IoT and edge data collection with store-and-forward resilience
OT/IT integration bridging shop floor and enterprise systems
Predictive maintenance models on vibration, thermal and cycle data
Computer-vision quality inspection at line speed
Digital twins and production scheduling optimisation
Logistics runs on promises about time. We build the visibility, routing and exception-handling systems that let you make those promises accurately and know early when one is at risk.
Where it hurts
No single view of where a shipment actually is right now
Route planning done manually against yesterday's conditions
Exceptions discovered when the customer calls to ask
Carrier and 3PL integrations rebuilt bespoke for every partner
What we build
Real-time track-and-trace across carriers, modes and partners
Route optimisation with live traffic, capacity and cost constraints
Predictive ETA models and proactive exception alerting
Warehouse management and dock scheduling integration
Standardised carrier onboarding via a common integration layer
Property businesses run on documents, approvals and long-lived relationships. Digitising the transaction chain removes weeks of friction without removing the human judgement that closes deals.
Where it hurts
Transaction documents scattered across email, drives and portals
Lease administration and rent review tracked in spreadsheets
Maintenance requests lost between tenant, agent and contractor
Portfolio performance visible only in a quarterly report
What we build
Transaction and document management with e-signature workflows
Lease abstraction using AI extraction with human verification
Tenant and facilities portals with SLA-tracked maintenance workflows
Portfolio analytics: occupancy, yield and asset performance dashboards
Valuation and demand models built on market and internal data
Education platforms serve users with the widest possible range of devices, connectivity and accessibility needs. That makes inclusive engineering a functional requirement, not a compliance checkbox.
Where it hurts
Learning platforms that fail on low-bandwidth or older devices
Student data spread across admissions, learning and finance systems
Educators without visibility of who is falling behind until it is late
Accessibility obligations discovered during procurement
Hospitality margin lives in occupancy, rate and repeat guests. The systems that drive all three are usually a property management platform, four channel integrations and a lot of manual reconciliation. We consolidate that.
Where it hurts
Rates and availability drifting out of sync across booking channels
Guest preferences known to staff but invisible to systems
Manual reconciliation between PMS, POS and accounting
Direct booking losing consistently to online travel agents
What we build
Channel manager integration with real-time rate and inventory sync
Unified guest profiles spanning booking, stay, dining and support
Dynamic pricing models on demand, seasonality and competitor signals
Contactless check-in, digital keys and in-stay service requests
Automated reconciliation across property, point-of-sale and finance
Wealth platforms handle concentrated sensitivity: few users, extreme confidentiality, complex multi-entity structures and reporting that must be exactly right. Discretion and correctness outrank feature breadth.
Where it hurts
Consolidated positions assembled manually from many custodians
Multi-entity, multi-currency structures modelled in spreadsheets
Reporting cycles measured in weeks after quarter end
Sensitive data shared over channels no one would defend in an audit
What we build
Multi-custodian aggregation with automated reconciliation
Entity, trust and beneficiary modelling with look-through reporting
Performance, attribution and exposure analytics across asset classes
Secure client portals with granular, per-entity access control
Document vaults with immutable audit trails and retention policy
The distance between a convincing demo and a system people trust with
real decisions is almost entirely engineering: retrieval quality,
evaluation harnesses, guardrails, fallback behaviour and cost control.
We build the second thing — and we start every engagement by proving,
against a ground-truth set, whether it works at all.
Generative AI Solutions
Applications built on frontier models where generation genuinely beats retrieval or rules — drafting, summarising, translating and transforming content at a volume humans cannot sustain.
Grounded in your content, evaluated against a ground-truth set before launch.
AI Copilots & Assistants
Domain copilots embedded where work already happens — inside your CRM, service desk or internal portal — with tool access, permission awareness and a human approval step on anything consequential.
Scoped permissions, full interaction logging, one-click human override.
RAG & Knowledge Systems
Retrieval-augmented systems that answer from your documents and cite their sources. Semantic chunking, hybrid search and re-ranking, plus an explicit 'I don't know' path instead of a confident guess.
Retrieval quality monitored separately from answer quality.
AI-Driven Automation
Agentic workflows that carry multi-step processes end to end — triage, route, enrich, decide, escalate — with deterministic orchestration around the probabilistic parts.
Every run replayable, every decision attributable.
Intelligent Document Processing
Extraction, classification and validation across invoices, claims, contracts and clinical records — including the scanned, rotated and handwritten pages that break template-based OCR.
Confidence thresholds route low-certainty documents to human review.
Predictive Analytics
Forecasting and classification models for demand, churn, credit risk, capacity and failure — trained on your history, monitored for drift, and retrained on a schedule you control.
Backtested against held-out periods before any production decision.
Conversational AI
Voice and chat interfaces for support, sales and internal service desks that resolve routine contacts and hand over cleanly — with full context — when a human is the right answer.
Containment and satisfaction measured together, never separately.
AI Governance & Assurance
The operating layer: what each system may access, who reviews its output, what happens when it is confidently wrong, and how a human overrides it. One page per system, reviewed on material change.
Aligned to the NIST AI Risk Management Framework and EU AI Act readiness.
Eight engagements, with the numbers our clients agreed to publish.
Client names are withheld under NDA and described by sector and size
instead. Every figure below was measured against a baseline captured
before work started, and reviewed with the client before publication.
Every engagement starts with a measurable baseline and ends with a comparison against it. These are aggregate figures across engagements completed since 2013 — the honest average, not the best week.
500+
Projects delivered
Across 15 service lines and 10 industries since 2013.
250+
Enterprise clients
Most engage us again within twelve months.
99.9%
Uptime attained
Measured against published SLAs, not internal targets.
38%
Average cloud saving
Typical infrastructure reduction within two quarters.
94%
Client retention
Year-over-year retention across managed engagements.
15 min
Critical response
Round-the-clock response SLA on severity-one incidents.
Transformation is not a single number, and we distrust vendors who present it as one. What we do commit to is a baseline captured before we start and a comparison published afterwards — cycle time, cost per transaction, defect escape rate, availability, whatever the business actually cares about.
The pattern that repeats across engagements is compounding rather than dramatic. The first release removes a bottleneck. The second removes the manual work that grew around it. By the fourth quarter the team is shipping changes themselves that would previously have been a project. That compounding is the return, and it is why our commercial model favours long relationships over large first invoices.
Awards, certifications & partnerships
The credentials your procurement team will ask for.
Certificates, audit letters and partner status confirmations are
available on request, and our security evidence library is maintained
continuously rather than assembled when someone asks.
01Certifications & compliance04
ISO/IEC 27001:2022Information security management system certified across delivery and operations.
SOC 2 Type IIAnnual audit of security, availability and confidentiality controls.
ISO 9001:2015Quality management across the delivery lifecycle.
GDPR & DPDP Act readyData processing agreements, DPIA support and records of processing.
02Technology partnerships06
AWS Partner NetworkAdvanced Tier Services Partner with certified solution architects.
Microsoft Solutions PartnerDigital & App Innovation, and Data & AI designations on Azure.
Google Cloud PartnerCertified in infrastructure modernisation and data analytics.
Anthropic Build PartnerProduction deployments of Claude-based enterprise systems.
NASSCOM memberActive in the Indian technology industry body and its skilling programmes.
Startup India recognisedMentoring and technical partnership across the startup ecosystem.
03Recognition03
Emerging IT Services PartnerRegional recognition for enterprise delivery, 2024.
Great Place to Work certifiedCertified employer, 2024 and 2025.
Top 50 AI Engineering FirmsListed by an independent industry analyst, 2025.
The system you keep postponing is the one costing you most.
Every quarter a critical process stays manual, a platform stays unmodernised or a security gap stays open, the cost compounds quietly. A 30-minute conversation is enough to know whether it is worth acting on now — and we will tell you if it is not.
A senior engineer on the first call, not an account manager